1.1 We at David James Furniture are committed to safeguarding the privacy of our website visitors and customers.
1.2 This policy applies where we act as a data controller with respect to your personal data. This means we determine the purposes and means of processing your personal data.
1.3 We use cookies on our website. Where cookies are not strictly necessary for the provision of our website, we will ask for your consent to use them when you first visit our site.
1.4 Our website includes privacy controls that allow you to specify whether you would like to receive direct marketing communications and limit the publication of your information.
1.5 In this policy, “we”, “us”, and “our” refer to David James Furniture. For more information about us, see Section 11.
How We Use Your Personal Data
2.1 In this section, we outline:
(a) The general categories of personal data we may process.
(b) The sources and specific categories of personal data we obtain indirectly.
(c) The purposes for which we process personal data.
(d) The legal bases for processing.
2.2 Usage Data: We may process data about your use of our website and services. This includes your IP address, geographical location, browser type, operating system, referral source, length of visit, page views, and website navigation paths. This data is collected via analytics tracking systems and is used to analyze and improve our website and services. The legal basis for this processing is our legitimate interests in monitoring and enhancing our website.
2.3 Enquiry Data: We may process information you submit when enquiring about our goods or services. This data is used to offer, market, and sell relevant products to you. The legal basis for this processing is consent.
2.4 Customer Relationship Data: We may process information related to our customer relationships, including your name, contact details, and communication history. This data is used to manage customer relationships, communicate with you, and promote our products. The legal basis for this processing is our legitimate interests in maintaining customer relationships.
2.5 Notification Data: We may process information you provide for subscribing to our email/SMS notifications or newsletters. This data is used to send you relevant updates. The legal basis for this processing is consent.
2.6 Legal Claims Data: We may process personal data where necessary for the establishment, exercise, or defense of legal claims. The legal basis for this processing is our legitimate interests in protecting our legal rights.
2.7 Please do not provide us with another person’s personal data unless we explicitly ask you to do so.
Mobile Message Service Terms and Conditions
Last updated: [Insert Date]
The David James Furniture mobile message service (the “Service”) is operated by us. Your use of the Service constitutes your agreement to these terms. We may modify or cancel the Service or these terms at any time. Your continued use of the Service after changes constitutes acceptance of those changes.
By consenting to our SMS/text messaging service, you agree to receive recurring messages from us, even if your mobile number is registered on a Do Not Call list. Messages may include updates, alerts, and promotional offers (e.g., cart reminders).
Participation: Your participation is voluntary and not a condition of purchase.
Charges: You are responsible for any charges from your wireless provider.
Opt-Out: To stop receiving messages, text STOP to the sending number or click the unsubscribe link (where available). You will receive a confirmation message.
Support: For assistance, text HELP to the sending number or email [insert email address].
We respect your privacy. For more details, see our Privacy Notice.
Providing Your Personal Data to Others
3.1 We may share your personal data with:
(a) Members of our group of companies (subsidiaries, holding companies, and their subsidiaries) as reasonably necessary for the purposes outlined in this policy.
(b) Service providers who assist us in operating our website and delivering services.
Retaining and Deleting Personal Data
4.1 We will not retain your personal data longer than necessary for the purposes for which it was collected.
4.2 Personal data will be retained:
(a) For a reasonable period following the end of our supplier/client relationship.
(b) Where required for compliance with legal obligations or to protect vital interests.
4.3 In some cases, retention periods will be determined based on specific criteria, such as legal requirements or the nature of the data.
Amendments
5.1 We may update this policy by publishing a new version on our website.
5.2 You should check this page occasionally to ensure you are happy with any changes.
5.3 We may notify you of significant changes by email or through our website.
Your Rights
6.1 Under data protection law, you have the following rights:
(a) The right to access your personal data.
(b) The right to rectification of inaccurate or incomplete data.
(c) The right to erasure of your data under certain circumstances.
(d) The right to restrict processing of your data.
(e) The right to object to processing.
(f) The right to data portability.
(g) The right to complain to a supervisory authority.
(h) The right to withdraw consent.
6.2 To exercise these rights, contact us using the details in Section 11.
About Cookies
7.1 A cookie is a file containing an identifier sent by a web server to a browser and stored by the browser. The identifier is sent back to the server each time the browser requests a page.
7.2 Cookies may be persistent (stored until expiry) or session-based (expiring when the browser is closed).
7.3 Cookies do not typically contain personally identifiable information but may be linked to personal data we store.
Cookies We Use
8.1 We use cookies for:
(a) Authentication: Identifying you when you visit our website.
(b) Status: Determining if you are logged in.
(c) Analysis: Analyzing website use and performance.
(d) Cookie Consent: Storing your preferences regarding cookies.
Cookies Used by Service Providers
9.1 Our service providers (e.g., Google Analytics) use cookies to analyze website use. These cookies may be stored on your device when you visit our site.
9.2 Google Analytics collects information about website use via cookies. For more details, see Google’s Privacy Policy.
Managing Cookies
10.1 Most browsers allow you to refuse or delete cookies. For instructions, visit:
10.2 Blocking cookies may impact the usability of our website.
Our Details
11.1 This website is owned and operated by David James Furniture.
11.2 We are registered in England and Wales under company number [insert number], and our registered office is at Unit 3, The Print Works, Lightowler Road, HX1 5NB Halifax, United Kingdom.
